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The latest reports from users having issues in Raleigh come from postal codes 27610, 27603, 27604, 27697, 27615, 27616, 27609 and 27607.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 263,772 ratings
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Problems in the last 24 hours in Raleigh, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Raleigh, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Cary, Raleigh, Apex, Knightdale, Morrisville, Holly Springs, Garner, Clayton and Rolesville.
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| City | Problem Type | Report Time |
|---|---|---|
 Cary | TV | |
| Raleigh | TV | |
| Raleigh | Internet | |
| Apex | Internet | |
| Raleigh | Internet | |
| Raleigh | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Raleigh, North Carolina
Latest outage, problems and issue reports in Raleigh and nearby locations:
- Jeremiah Michael Stoneburner (@jmstoneburner) reported fromRaleigh, North Carolina
Dear @Ask_Spectrum, Please stop calling my phone several times a day for internet/phone/TV services. I am happy with my current carrier and your non-stop calling, mail, emails are too much. Thank you, -Throughly annoyed potential customer
- jeffrey_page (@jeffrey_page) reported fromCary, North Carolina
@Ask_Spectrum Is there an internet outage in the Raleigh/Apex NC area???
- Amanda Damiano (@mandadamiano) reported fromRaleigh, North Carolina
HEY @GetSpectrum IVE BEEN ON THE PHONE FOR 48 MINUTES SOLELY WAITING ON THIS MAN’S MANAGER TO CONFIRM MY ACCOUNT NUMBER LITERALLY WTF I HATE YOU GUYS
- Jeffrey Watson (@Jeffrey__Watson) reported fromRaleigh, North Carolina
@Ask_Spectrum do better spectrum internet. Why is your service so abysmal?
- Dean Peters (@deanpeters) reported fromApex, North Carolina
Wow, @Ask_Spectrum ... Y'all are totally sucking at it today in the 27539 zip code of Apex, NC.Both my neighbors who are similarly suffering and I are wondering if it's not time to switch to @ATT?Why the mid-day outage?
- Wendie Hill (@wkhill40) reported fromRaleigh, North Carolina
@Ask_Spectrum Just spent 35 mins on the phone, was transferred twice and my problem is still not resolved. Get it together Spectrum! You charge way too much to be this bad!
- Marshall (@mtdeltas) reported fromMorrisville, North Carolina
.@GetSpectrum is the worst company in America forever
- Kristi Cheek (@kcheek) reported fromRaleigh, North Carolina
Anyone else having internet issues @Ask_Spectrum #Raleigh
- It's Snowy (@ItsSnowyTTV) reported fromRaleigh, North Carolina
@Ask_Spectrum Internet is down, any help?
- sean_okeefe (@sean_okeefe) reported fromRaleigh, North Carolina
@Ask_Spectrum why are you broken now. What is the reason for the outage now??? In NC your signal is down more than up!!! Your monopoly and resulting apathy and disdain for your customers is criminal!!
- Pat Helton (@PATGRNY) reported fromApex, North Carolina
@kel_kel15 @GetSpectrum We had that problem & they came & put a booster in & we haven’t had the issues
- Bruce Jones (@bjones88osu) reported fromRaleigh, North Carolina
Congrats @GetSpectrum for being the single, worst cust service company in the country. Well earned honor. You suck
- Will Privette (@Thrill21) reported fromMorrisville, North Carolina
Does anyone know if the @Ask_Spectrum tv app/service will work with non-spectrum internet?
- sean_okeefe (@sean_okeefe) reported fromRaleigh, North Carolina
@GetSpectrum how dare you charge so much for such unreliable HORRIBLE service. You can barely call it service as its down more than up. I a cord split by TWC just to get signal in that you haven't buried in 6 years!!!! And still no internet. Your monopoly is disgusting!!!!
- Club Retreats (@club_retreats) reported fromRolesville, North Carolina
@Ask_Spectrum cable and internet have been down since 6pm yesterday. What is wrong with the system? This has happened a lot lately. I live in Rolesville
- 𝔭𝔢𝔱𝔢𝔯_𝔞𝔞𝔯𝔬𝔫 (@peter_aaron) reported fromRaleigh, North Carolina
@Ask_Spectrum is the internet down in Raleigh NC zip 27607?
- Timothy Armes (@Timothyj78) reported fromRaleigh, North Carolina
@Ask_Spectrum Any chance I can get an update on when my internet will be working again? Has been down all day
- Daren Register (@dr004) reported fromRaleigh, North Carolina
@GetSpectrum and @Ask_Spectrum have the worst customer service ever. Bunch of liars
- Hsuan huang (@huang_hsuan) reported fromRaleigh, North Carolina
@GetSpectrum finally I received a tech that fixed my issue. (Hopefully) I have called atleast 3 times a month and still had issues. Bernard was professional and explained the issue and seemed to fixed it!!!
- 𝔭𝔢𝔱𝔢𝔯_𝔞𝔞𝔯𝔬𝔫 (@peter_aaron) reported fromRaleigh, North Carolina
@Ask_Spectrum any update on the spectrum service in Raleigh NC? We’ve been without internet since 1 AM.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- AndrewLouis🇺🇲🇺🇦 (@AndrewLouis_777) reported
So sick of @Ask_Spectrum @GetSpectrum and their ****** internet that keeps going out. Sucks that they're pretty much the only internet provider in my area. If there were other providers, I'd switch in a heartbeat.
- 🇺🇸 (@TwinDadBG) reported
@GetSpectrum fix your cable! All it does is keep flashing black screens nonstop. Happens often
- Sean (@skifstrom) reported
@Ask_Spectrum @RyanSaldana17 So you respond to someone responding to me but not to my original complaint? Looks like @GetSpectrum is stereotyping people and cherry picking whom they want to assist. Got it.
- Sean (@skifstrom) reported
@Ask_Spectrum Don’t bother with your damage control now. You could’ve responded 3 days ago when I posted this. Horrible company. Do not start service with them if you have a choice.
- EMPTY STATS CARNIVAL (@DIDDY511__) reported
@Ask_Spectrum is there an outage in NYC, 10030 zip code area?
- Andrew Wagner (@TheAndrewWagner) reported
@GetSpectrum how can non-customers contact support? the number requires account info to speak to someone. a fraudster has created an account and linked one of my email addresses to it for some reason
- prithvi (@anondeguerre) reported
This is bad r:r. Don’t actually hit the button, fam. Twc.
- Marylynn Rouse (@mlrouse38) reported
@Ask_Spectrum where’s my cable service?? This is Us is on!!!
- Rocky Moon (@3RockyMoon) reported
@Ask_Spectrum Putting in the terms of service does not make it a good policy.
- Marylynn Rouse (@mlrouse38) reported
@GetSpectrum this is awful that I can’t watch this is us!!
